Order Fulfilment
Warehouse Management Software
Our proprietary warehouse management software solution can integrate with other popular supply chain technology (EDI systems, eCommerce storefronts, ERP systems). Our applications ensure that we optimise our warehouse functionality.
Track & Trace
We can provide reporting and notifications on order and shipping updates for customers via our sister company's (NZ Couriers) website.
Additional Services
We can offer additional services such as assembly, rework, labelling, inserts, packaging, repacking, re-ordering and premium/white glove delivery options. We also offer specialised packaging options - we take as much care of your product as you do.
Pick & Pack
Outwards order processing, scan pick, pack and dispatch. We pick, pack and send over 170,000 orders and 1 million items per year both nationally and internationally
Order Accuracy
Our overall order accuracy is 99%.
Barcode Scanning
Barcode scanning with 99%+ accuracy
B2B & B2C
We can service both B2C and B2B requirements
24 Hour Turnaround
Our systems ensure that all orders are picked, packed and despatched within 24 hours and any orders placed before 12:00pm are despatched the same day
Customer Services Function
Phones and emails can be answered on your behalf, orders received, payment processed, invoices generated, queries answered and product dispatched direct to your customer.
Returns Management
Testing and assessing returned product and reporting. TIMG offers secure destruction and disposal of product if required.
KPI Reporting
Stock and order accuracy reporting, forecasting product demand and re-order, calculating average demand
Quality Assurance
Stock quality assurance controls
Reverse Logistics
In the event of a product recall, product can be collected from multiple collection points and tracked back to a consolidation point. It can also be freight forwarded from one collection point to another destination.
Valuable or Desirable Product
We provide the ultimate in secure warehousing for products that are either "desirable" or are commercially sensitive. Our people and processes ensure close controls of our warehousing and distribution.
Stock Takes & Audits
Our stock take procedures are highly accurate and exceed standards set by independent auditors.
Some of Our Clients
Working Together
Lotto NZ
The Drug Detection Agency
Get in Touch
Corner Cryers Road and Bruce Roderick Drive, Highbrook, Auckland
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19 John Seddon Drive, Elsdon, Porirua, Wellington
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0800 732 874