Order Fulfilment

Black and White Star in Circle

Warehouse Management Software

Our proprietary warehouse management software solution can integrate with other popular supply chain technology (EDI systems, eCommerce storefronts, ERP systems). Our applications ensure that we optimise our warehouse functionality.

Black and White Star in Circle

Track & Trace

We can provide reporting and notifications on order and shipping updates for customers via our sister company's (NZ Couriers) website.

Black and White Star in Circle

Additional Services

We can offer additional services such as assembly, rework, labelling, inserts, packaging, repacking, re-ordering and premium/white glove delivery options. We also offer specialised packaging options -  we take as much care of your product as you do.


Pick & Pack

Outwards order processing, scan pick, pack and dispatch. We pick, pack and send over 170,000 orders and 1 million items per year both nationally and internationally

Order Accuracy

Our overall order accuracy is 99%.

Barcode Scanning

Barcode scanning with 99%+ accuracy

B2B & B2C

We can service both B2C and B2B requirements

24 Hour Turnaround

Our systems ensure that all orders are picked, packed and despatched within 24 hours and any orders placed before 12:00pm are despatched the same day

Customer Services Function

Phones and emails can be answered on your behalf, orders received, payment processed, invoices generated, queries answered and product dispatched direct to your customer.

Returns Management

Testing and assessing returned product and reporting. TIMG offers secure destruction and disposal of product if required.

KPI Reporting

Stock and order accuracy reporting, forecasting product demand and re-order, calculating average demand

Quality Assurance

Stock quality assurance controls

Reverse Logistics

In the event of a product recall, product can be collected from multiple collection points and tracked back to a consolidation point. It can also be freight forwarded from one collection point to another destination.

Valuable or Desirable Product

We provide the ultimate in secure warehousing for products that are either "desirable" or are commercially sensitive. Our people and processes ensure close controls of our warehousing and distribution.

Stock Takes & Audits

Our stock take procedures are highly accurate and exceed standards set by independent auditors.


Some of Our Clients

Working Together

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Lotto NZ

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The Drug Detection Agency


Get in Touch

Corner Cryers Road and Bruce Roderick Drive, Highbrook, Auckland

19 John Seddon Drive, Elsdon, Porirua, Wellington

0800 732 874

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